Privacy Policy

Last Updated: October 22, 2025

Joy Cork (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website joycork.com.

Information We Collect

Information You Provide

  • Email Address: When you join our waitlist
  • Winery Information: Optionally provided (winery name, website, visitor count, challenges)
  • Contact Form: Any information you submit through contact forms

Automatically Collected Information

  • Usage Data: Pages viewed, time spent, referral source, email campaign source (UTM parameters)
  • Device Information: Browser type, operating system, IP address
  • Cookies: We use cookies to improve your experience
  • Email Engagement: When you click links in our emails, we track which email you came from and which links you clicked

How We Use Your Information

We use collected information to:

  • Send you product updates and launch announcements
  • Respond to your inquiries
  • Improve our website and services
  • Analyze usage patterns and trends
  • Measure email campaign effectiveness and engagement
  • Personalize your experience based on your interests
  • Comply with legal obligations

Email Tracking: When you click links in our emails, we use tracking parameters (UTM codes) to understand:

  • Which emails drive the most engagement
  • What content resonates with subscribers
  • How you interact with our website after clicking email links

This helps us send you more relevant content and improve our communication.

Data Sharing

We do not sell your personal information. We may share information with:

  • Service Providers: Email marketing (ConvertKit), analytics (PostHog)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, sale, or acquisition

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Object to processing of your information

To exercise these rights, contact us at hello@joycork.com.

Email Communications

When you join our waitlist:

  • We’ll send you a confirmation email (double opt-in)
  • You’ll receive product updates and launch announcements
  • You can unsubscribe at any time using the link in our emails

Cookies & Analytics

We use cookies and analytics tools for:

  • Analytics (PostHog): Understanding how visitors use our site
  • Session management: Remembering your preferences and form submissions
  • Improving user experience: Personalizing content and features

Your Control:

  • When you first visit our site, we’ll ask for your consent before tracking any analytics
  • You can change your cookie preferences at any time using the link in our footer
  • If you decline cookies, we will not track your activity (except essential website functionality)
  • You can also disable cookies in your browser settings, though some features may not work properly

What We Track With Your Consent:

  • Pages you visit and time spent
  • Links you click (including email links)
  • Forms you submit
  • Your general location (city/country level, not precise)
  • Device and browser information

Data Security

We implement appropriate security measures to protect your information. However, no method of transmission over the Internet is 100% secure.

Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from children.

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy, contact us at:

Joy Cork LLC 10304 Pinehurst Drive Austin, TX 78747 Email: hello@joycork.com